Kelli McElhinny, LCSW profile photo

Social Worker in Tech

Kelli McElhinny, LCSW

She/her

Product Manager

Pittsburgh, Pennsylvania, USA

Key Areas
Product ManagementUser Experience (UX) & Service DesignProgram & Project ManagementAI & Emerging TechnologyOperations

About Kelli

I moved from the clinical realm into product work at AbleTo, where I started as a clinical content producer and eventually held clinical product responsibility for our entire product suite, which included a self-care app, coaching program, therapy program, and blended therapy and coaching. I now work at Geisinger Health System, where I support the inpatient technology portfolio.

At a Glance

Career focus
Product ManagementUser Experience (UX) & Service DesignProgram & Project Management

Experience & Expertise

Career Areas

Product ManagementUser Experience (UX) & Service DesignProgram & Project ManagementAI & Emerging TechnologyOperations

Role Functions

Product Management

Skills & Methods

Requirements GatheringUser Story DevelopmentProcess MappingBacklog ManagementAI Use-Case Development

Tools & Platforms

ClaudeFigmaJiraChatGPTTableau
+3 moreShow less
MiroMicrosoft CopilotContentful

Technical Skills

Prompt Engineering

The Social Work Lens

How social work shapes my work in technology

My social work training helps me to view our products from a systemic perspective and identify potential impacts at all points in the workflow when we make changes or updates. It also fosters my empathy for our users so that I can better understand their needs and build products that address those needs.

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